|Nov 2, 2011 3:48pm||
Hi folks – here is a message from the team if any of you have noticed a slight change to our name today :)
You may have noticed that DailyBurn has an updated logo and is now called DailyBurn Tracker. No need to worry. This is still the same tool that you have been using, made by the same folks. It’s not going anywhere.
We have some new and innovative products coming soon that we’re very excited about, and we’ll let you know as soon as they’re released. If you have any questions, please contact us at help(at)dailyburn.com.
- The DailyBurn Team.
|Nov 2, 2011 4:44pm||
Perhaps I am the first to voice this, maybe not. The members of once Gyminee, then DailyBurn now DailyBurn Tracker, should not have learned of this change when they attempted to login today. We should have received a polite and informative email yesterday telling us of this change, so we were prepared to have our auto login’s reset. You really need to take a page from the painful learning going on over at Netflix and make advanced, thoughtful communication with your members and subscribers part of your standard practices. Thank you.
|Nov 2, 2011 6:38pm||
First, thanks so much for being a member from back in the Gyminee days. That’s awesome. We thought about sending an email but we decided not to. We thought that sending an email yesterday would alarm folks and make them think that we were making a huge change, when in fact we just changed the name.
Of course the Netflix snafu will continue to be the ultimate “what not to do” for generations to come :)
|Nov 2, 2011 8:10pm||
|Nov 2, 2011 9:14pm||
|Nov 2, 2011 9:27pm||
I’m having trouble login in using Safari on my Mac since the upgrade (name change?).
I like the new logo though ;)
UPDATE: cleared the cookies and it works again, thanks to the support team for the help
Nov 3, 2011 3:19pm
I could not log in with Firefox 7.0.1 until I cleared my old cookies from this site…and there were quite a few of them. For Firefox users, it’s fairly simple to delete cookies from an individual site:
|Nov 3, 2011 8:27pm||
Hi folks, yep, we have been dealing with some login issues due to cookies. avondell – thanks for sharing the instructions :)
IronDave and geoffgg – I’m glad you guys like the new name! We labored over it for so long. The logo took a bit to settle on as well.
|Mar 14, 2013 7:19am||
Thanks for that it seem it is fine as long as daily burn is there you we don’t worry about it.